Privacy Policy

Who we are

SocialMotiv is a cloud modernisation, integration, and governed AI consultancy based in Australia. We provide professional services to businesses. This policy explains how we handle personal information we collect through this website and through our client engagements.

Contact: admin@socialmotiv.com

What we collect

We collect personal information only when you provide it to us directly:

• Contact form submissions — your name, email address, company name, and the message you send.
• Email correspondence — messages you send to our email address.

We do not run advertising trackers, third-party analytics, or pixel tracking on this website. We do not purchase or enrich contact lists.

How we use it

We use the information you provide solely to:

• Respond to your enquiry or message.
• Arrange and conduct a discovery call or engagement, if you proceed with one.
• Send you information you specifically requested.

We do not add you to any mailing list, newsletter, or automated marketing sequence without your explicit consent.

How we store it

Contact form submissions are received via a secure webhook and delivered to our internal email. We do not store form data in a third-party CRM or marketing platform. Email correspondence is retained in our business email system for as long as necessary to conduct and close the relevant business relationship.

Who we share it with

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with sub-contractors or professional advisers only to the extent necessary to deliver a specific engagement you have engaged us for, and only under confidentiality obligations.

Your rights

Under the Australian Privacy Act 1988, you have the right to access the personal information we hold about you and to ask us to correct it if it is inaccurate. You may also ask us to delete it, subject to any legal obligation we have to retain it.

To make a request, email admin@socialmotiv.com with the subject line “Privacy Request”. We will respond within 30 days.

Cookies

This website does not use tracking or advertising cookies. We may use a session cookie for core site functionality only.

Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of this website after a revision constitutes acceptance of the updated policy.

Contact

Questions or complaints about how we handle your personal information can be directed to admin@socialmotiv.com.